3.6.2 Track, document, and report incidents to designated officials and/or authorities both internal and external to the organization

By wnoble2005@gmail.com (William Noble) 📅 2024-03-01

NIST 800-171 control 3.6.2 helps organizations improve their security posture by tracking and reporting incidents. This ensures the right people are informed (accountability) to investigate and fix problems. To implement, define an incident reporting process, assign clear roles, and train staff.

Tracking and documenting system security incidents includes maintaining records about each incident, the status of the incident, and other pertinent information necessary for forensics, evaluating incident details, trends, and handling. Incident information can be obtained from a variety of sources including incident reports, incident response teams, audit monitoring, network monitoring, physical access monitoring, and user/administrator reports.Reporting incidents addresses specific incident reporting requirements within an organization and the formal incident reporting requirements for the organization. Suspected security incidents may also be reported and include the receipt of suspicious email communications that can potentially contain malicious code. The types of security incidents reported, the content and timeliness of the reports, and the designated reporting authorities reflect applicable laws, Executive Orders, directives, regulations, and policies.[SP 800-61] provides guidance on incident handling.

Benefits:

Improved Response: Timely reporting allows internal teams to quickly assess and contain incidents, minimizing damage.

Legal Compliance: Many regulations require reporting certain security incidents. This control ensures adherence.

Informed Decisions: Documented incidents provide valuable data for identifying trends and improving security posture.

External Collaboration: Reporting to external authorities (e.g., law enforcement) can bring additional resources and expertise.

Accountability:

Senior Management: They set the security tone and resource allocation. They're accountable for ensuring a functioning incident response plan exists, with designated officials for reporting. They should receive reports on security incidents to understand risks and make informed decisions.

IT Security Team: They're responsible for developing the incident response plan, including reporting procedures. They train users and system owners on incident identification and reporting. They analyze reported incidents and coordinate response efforts.

System Owners: They're accountable for the security of their specific systems. They should understand their systems' criticality and potential impact of incidents. They cooperate with the security team during incident investigations and implement corrective actions.

Individual Users: They're the first line of defense. They're accountable for reporting suspicious activity or potential incidents. This includes unusual system behavior, phishing attempts, or data breaches. Users should be trained to recognize these signs and report them promptly.

Implementation:

Define Reporting Channels: Identify internal teams (security, IT) and external authorities for different incident types (data breach, malware).

Develop Reporting Procedures: Establish a clear process for reporting incidents, including details to be captured (date, type, impact).

Train Employees: Educate staff on recognizing and reporting incidents. This includes clear communication channels and protection from retaliation for reporting.
Implement Tracking System: Utilize a central repository (e.g., ticketing system) to track incident reports, status, and resolution.

Regular Review and Testing: Periodically review reported incidents to identify trends and update procedures. Conduct tabletop exercises to test reporting procedures.

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Category:Cybersecurity Maturity Model
Family:Incident Response (AC 3.6)
Type:Basic Security Requirements

#CybersecurityMaturityModel #BasicSecurityRequirements

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3.6 INCIDENT RESPONSE

3.6.2 Track, document, and report incidents to designated officials and/or authorities both internal and external to the organization

NIST 800-171 control 3.6.2 helps organizations improve their security posture by tracking and reporting incidents. This ensures the right people are informed (accountability) to investigate and fix problems. To implement, define an incident reporting process, assign clear roles, and train staff.

Benefits:

Accountability:

Implementation:

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